Frequently Asked Questions

Yes. We maintain a strict Zero-Counterfeit policy. All transceivers, switches, and components are sourced from verified vendors and undergo rigorous testing in our labs before shipping.

Most hardware comes with a standard Lifetime Warranty for end-users (advance replacement). Specific terms may vary by product category. Please refer to our Warranty Policy for details.

Yes, we ship to over 85 countries. We can handle IOR (Importer of Record) services for many destinations to simplify customs clearance for you.

We offer Net-30 terms to qualified enterprise customers and government entities. Please contact our sales team to submit a credit application.

In-stock items ordered before 2 PM SGT typically ship the same day. Global express delivery usually takes 2-5 business days.