| Product Details |
|---|
| Model | ASR5K-00-CS01PNC |
| Manufacturer | Cisco |
| SKU | ASR5K-00-CS01PNC |
| Official Description | IPNE Client, 1K Sessions |
| Availability | 10 Units In Stock |
| Pricing Status | Special Offer: $152 (Save 92%) |
| Documentation | PDF Datasheet Available |
| Type | Subscription (Term) |
| Scope | 1K Sessions |
| Delivery | E-Delivery (Email) |
| Requested Start Date | Up to 90 days from order date |
| Billing Trigger | 30 days after start date or first provisioning |
| Buying Editions |
|---|
| Available Editions | ACCESS, ESSENTIAL, ADVANCED, PREMIUM, PREMIUM UNCOMMITTED |
| Included Features Summary |
|---|
| Channel Access, Asset Management and Template Management for 10+ channels | ACCESS: X, ESSENTIAL: X, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Message API | ACCESS: X, ESSENTIAL: X, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Inbound and Outbound Webhooks | ACCESS: X, ESSENTIAL: X, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Visual reporting and Transaction Logs | ACCESS: X, ESSENTIAL: X, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Scheduled Bulk Log Export | ACCESS: X, ESSENTIAL: X, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Flow Builder with Essential Nodes | ACCESS: X, ESSENTIAL: X, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Live Agent Conversation via Webex Engage | ACCESS: -, ESSENTIAL: X, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Event API and Message Scheduler | ACCESS: X, ESSENTIAL: X, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Single Sign-on and Audit Trail | ACCESS: X, ESSENTIAL: X, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Contact Policy Add-on | ACCESS: $, ESSENTIAL: X, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: ? |
| Advanced Decisioning Nodes (Evaluate JavaScript, Social Hours) | ACCESS: -, ESSENTIAL: -, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Third-Party and Custom Integration, Database and Data Transformation Nodes | ACCESS: -, ESSENTIAL: -, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| NLP/NLU, Intent and Entity Nodes | ACCESS: -, ESSENTIAL: -, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Bot Builder/Bot Engine | ACCESS: -, ESSENTIAL: -, ADVANCED: -, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Flow Analytics | ACCESS: -, ESSENTIAL: -, ADVANCED: -, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Logbooks for Custom Data Feeds | ACCESS: -, ESSENTIAL: -, ADVANCED: -, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Users Included | ACCESS: 5, ESSENTIAL: 5, ADVANCED: 10, PREMIUM: 20, PREMIUM UNCOMMITTED: 5 |
| Flow Builder Node Capabilities |
|---|
| Send | ACCESS: -, ESSENTIAL: X, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Receive | ACCESS: -, ESSENTIAL: X, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| RCS Capability Check | ACCESS: -, ESSENTIAL: X, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Voice Nodes (Call User, Play Prompt, IVR Menu, Record, Collect Input, Call Pack) | ACCESS: -, ESSENTIAL: X, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| HTTP Request | ACCESS: -, ESSENTIAL: X, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Data Parser | ACCESS: -, ESSENTIAL: X, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Branch, Delay | ACCESS: -, ESSENTIAL: X, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Channel Profile | ACCESS: -, ESSENTIAL: X, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Page Connector | ACCESS: -, ESSENTIAL: X, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Call Sub-flow (Workflow) | ACCESS: -, ESSENTIAL: X, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| OTP Generation, OTP Validation | ACCESS: -, ESSENTIAL: X, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Encryption, Decryption, Cryptographic Hash | ACCESS: -, ESSENTIAL: X, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Data Transformation | ACCESS: -, ESSENTIAL: -, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Evaluate | ACCESS: -, ESSENTIAL: -, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Social Hours | ACCESS: -, ESSENTIAL: -, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Pre-Built Integrations (Fresh Desk, Salesforce, Zendesk, Zoho CRM, Agile CRM, Payments) | ACCESS: -, ESSENTIAL: -, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Custom Integration | ACCESS: -, ESSENTIAL: -, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| NLP and NLU/Intent and Entity | ACCESS: -, ESSENTIAL: -, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Bot Builder – Q&A and Task | ACCESS: -, ESSENTIAL: -, ADVANCED: -, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Google DialogFlow | ACCESS: -, ESSENTIAL: -, ADVANCED: Opt-in, PREMIUM: Opt-in, PREMIUM UNCOMMITTED: Opt-in |
| Scaled Interaction Entitlements |
|---|
| Event API TPS | ACCESS: 10, ESSENTIAL: 10, ADVANCED: 10, PREMIUM: 10, PREMIUM UNCOMMITTED: 10 |
| Message API TPS | ACCESS: 30, ESSENTIAL: 30, ADVANCED: 30, PREMIUM: 30, PREMIUM UNCOMMITTED: 30 |
| Flow Executions | ACCESS: N/A, ESSENTIAL: 1,000,000, ADVANCED: 1,000,000, PREMIUM: 1,000,000, PREMIUM UNCOMMITTED: N/A (See CCW) |
| Live Conversations | ACCESS: N/A, ESSENTIAL: 1,000, ADVANCED: 1,000, PREMIUM: 1,000, PREMIUM UNCOMMITTED: N/A (See CCW) |
| Bot Sessions | ACCESS: N/A, ESSENTIAL: N/A, ADVANCED: N/A, PREMIUM: 10,000, PREMIUM UNCOMMITTED: N/A (See CCW) |
| Scheduled Log Exports | ACCESS: 10, ESSENTIAL: 10, ADVANCED: 10, PREMIUM: 10, PREMIUM UNCOMMITTED: 10 |
| Embedded BI – Data Processed per Month (GB) | ACCESS: N/A, ESSENTIAL: N/A, ADVANCED: N/A, PREMIUM: 50 GB, PREMIUM UNCOMMITTED: N/A |
| Interactions (Premium Uncommitted only) | ACCESS: N/A, ESSENTIAL: N/A, ADVANCED: N/A, PREMIUM: N/A, PREMIUM UNCOMMITTED: See CCW (billed from first) |
| Digital Channels Included |
|---|
| Channels | SMS Messaging, MMS Messaging, RCS Messaging, Voice, Email, In-App and Push Notifications, Live Chat/Web Chat, Browser Push, WhatsApp, Facebook Messenger, Apple Messages for Business, Instagram |
| Add-On Features |
|---|
| Additional Users – Each | ACCESS: -, ESSENTIAL: $, ADVANCED: $, PREMIUM: $, PREMIUM UNCOMMITTED: Upgrade to Premium Edition |
| Event API TPS – per Additional 10 TPS | ACCESS: $, ESSENTIAL: $, ADVANCED: $, PREMIUM: $, PREMIUM UNCOMMITTED: Upgrade to Premium Edition |
| Message API TPS – per Additional 10 TPS | ACCESS: $, ESSENTIAL: $, ADVANCED: $, PREMIUM: $, PREMIUM UNCOMMITTED: Upgrade to Premium Edition |
| Branded Text | ACCESS: $, ESSENTIAL: $, ADVANCED: $, PREMIUM: $, PREMIUM UNCOMMITTED: Upgrade to Premium Edition |
| Epic Add-On (EHR Integration) | ACCESS: -, ESSENTIAL: -, ADVANCED: -, PREMIUM: $, PREMIUM UNCOMMITTED: Upgrade to Premium Edition |
| Scheduled Log Exports - per Additional 10 Schedules | ACCESS: $, ESSENTIAL: $, ADVANCED: $, PREMIUM: $, PREMIUM UNCOMMITTED: Upgrade to Premium Edition |
| Contact Policy | ACCESS: Included, ESSENTIAL: Included, ADVANCED: Included, PREMIUM: Included, PREMIUM UNCOMMITTED: Upgrade to Premium Edition |
| Gold SLA (99.95% platform availability, 15 min P1 response time) | ACCESS: $, ESSENTIAL: $, ADVANCED: $, PREMIUM: $, PREMIUM UNCOMMITTED: Upgrade to Premium Edition |
| Payments Integration | ACCESS: -, ESSENTIAL: -, ADVANCED: $, PREMIUM: $, PREMIUM UNCOMMITTED: Upgrade to Premium Edition |
| Embedded BI for Logbooks | ACCESS: -, ESSENTIAL: -, ADVANCED: -, PREMIUM: $, PREMIUM UNCOMMITTED: Upgrade to Premium Edition |
| Embedded BI – Additional Data Processing Per 50 GB per Month | ACCESS: -, ESSENTIAL: -, ADVANCED: -, PREMIUM: $, PREMIUM UNCOMMITTED: Upgrade to Premium Edition |
| Included Support |
|---|
| 24/7 platform monitoring and incident support via phone or email | ACCESS: X, ESSENTIAL: X, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Email-based support – business hours | ACCESS: X, ESSENTIAL: X, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Standard SLA (99.5% platform availability, 30 min P1 response time) | ACCESS: X, ESSENTIAL: X, ADVANCED: X, PREMIUM: X, PREMIUM UNCOMMITTED: X |
| Gold SLA (99.95% platform availability, 15 min P1 response time) | ACCESS: $, ESSENTIAL: $, ADVANCED: $, PREMIUM: $, PREMIUM UNCOMMITTED: Upgrade to Premium Edition |
| Sustainability References |
|---|
| Product Material Content Laws and Regulations | https://www.cisco.com/c/en/us/about/product-innovation-stewardship/materials.html |
| Electronic Waste Laws and Regulations (WEEE Compliance) | https://www.cisco.com/c/en/us/about/product-innovation-stewardship/product-recycling/weee-compliance.html |
